If you have questions, contact us at (888) 710-4479 or info@marquiscraneservices.com. We are headquartered in Southern Maine and Central Mass and serve clients across New England and nationwide.
What Information We Collect
Information you choose to share
- Contact details: name, company name, phone number, email address, and mailing address.
- Request details: information you send through forms, email, or phone, such as the type of crane or device, job location, inspection needs, schedules, and project notes.
- Service and site details: equipment identifiers (for example, crane model/serial number when provided), inspection history you share with us, and paperwork needed to complete an inspection or certification.
- Billing details: invoicing contact, billing address, and related records. (Payment processing may be handled through third-party providers. We do not aim to store full card numbers on our systems.)
Information collected automatically
- Website usage data: pages you visit, time on site, and general clicks and navigation.
- Device and connection data: IP address, browser type, device type, and approximate location (city or region level).
- Cookies and similar tools: small files that help the site work, remember preferences, and understand traffic.
Information we may receive from others
- Referrals and business contacts: if a customer, contractor, or partner connects us, we may receive basic contact and project info.
- Service vendors: limited details from tools we use to run our business (for example, scheduling, email, or inspection reporting platforms).
How We Use Your Information
- Respond and communicate: answer questions, return calls, send quotes, and confirm schedules.
- Provide services: perform third-party crane inspections, rigging inspection and certification, magnetic rope testing, maritime inspection and load testing, drone inspections, and assembly/disassembly oversight.
- Deliver reports and records: create, send, and store inspection reports and related documentation. We may use inspection software to generate reports from the job site and share them by email and through client-access databases when available.
- Safety and compliance support: keep records that help meet industry expectations and jobsite requirements, including audit-ready documentation when requested.
- Billing and operations: invoice, collect payments, track service history, and manage our day-to-day work.
- Improve the website and services: fix bugs, maintain performance, and understand what content is useful to visitors.
- Marketing follow-up: send service updates or reminders (for example, annual inspection timing) when it fits your relationship with us. You can opt out anytime.
How We Share Information
We do not sell your personal information.
We share information only when it is needed to run our business, deliver services, or follow the law, such as:
- With service providers: companies that help us operate (for example, hosting, email, cloud storage, inspection reporting software, accounting, and scheduling tools). They are expected to protect the data and use it only for the work they do for us.
- For legal and safety reasons: if required by law, court order, or to protect the rights, safety, and property of our customers, our team, or the public.
- During business changes: if our business is involved in a merger, sale, or asset transfer, information may be part of that transaction, with reasonable safeguards.
Cookies and Analytics
Our website may use cookies and similar technologies for basic functions and to understand site traffic. You can control cookies through your browser settings. If you turn off cookies, some parts of the site may not work as expected.
Data Security
We take practical steps to protect your information. This includes limiting access to business systems, using reputable software tools, and storing records in systems designed for professional use. No method of sending or storing data is 100% secure, but we work hard to prevent unauthorized access, loss, misuse, or disclosure.
How Long We Keep Information
We keep information as long as needed to provide services, maintain business and inspection records, support customer requests, and meet legal, insurance, or compliance requirements. When we no longer need it, we delete it or remove identifying details when reasonable to do so.
Your Choices and Rights
- Update your information: ask us to correct contact details or company records.
- Marketing messages: you can opt out of marketing emails by using the link in the email (when included) or by contacting us.
- Access or deletion requests: you can request access to, or deletion of, certain personal information. Sometimes we must keep records for legal or business reasons (for example, inspection documentation and invoices).
To make a request, email info@marquiscraneservices.com.
Children’s Privacy
Our services are for businesses and job sites, not for children. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will address it.
Third-Party Links
Our website may include links to other sites. We are not responsible for the privacy practices of those websites. If you click to another site, check their policy.
Location and Service Area
We are based in the United States and operate nationwide, including throughout New England. If you contact us from outside the United States, you understand your information may be processed and stored in the United States.
Contact Us
Marquis Crane Services Inc
Headquartered in Southern Maine
Phone: (888) 710-4479
Email: info@marquiscraneservices.com
Website: https://marquiscraneservices.com
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page. If the change is significant, we will take reasonable steps to notify you through the website or by email if we have your contact information.
